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Ask which background check the recipient actually needs

Before booking in Columbus, ask the requesting employer, licensing office or other organization whether it requires Ohio BCI, FBI or both, and where the results must go. Columbus Police says BCI and FBI WebChecks require separate reason codes supplied by the requesting organization; police staff cannot choose them for you. Bring the recipient’s written instructions rather than guessing a code from another applicant’s form.

The city’s WebCheck form asks for personal identification details and warns that wrong codes, personal information or direct-copy selections can cause rejection and another paid submission. Review the entered name, birth date and result destination with the provider before transmission. A local court-name search or an ink fingerprint card alone is not the completed check a recipient may require.

Book the correct Franklin County appointment

Franklin County Sheriff’s Office provides electronic and ink fingerprinting by appointment at 57 East Main Street, Columbus, OH 43215. Use the Book Appointment link on its Fingerprinting page and choose the correct service; electronic and ink appointments cannot be substituted for each other. Bring valid government ID and the requesting organization’s codes, forms and instructions. Call 614-525-5090 for appointment questions.

Published appointment hours are Monday–Wednesday, 7:30–11 a.m. and 11:30 a.m.–1:30 p.m.; the office is closed Thursday–Sunday and legal holidays. There is no public parking provided. Plan for the Commons Garage, a meter or a paid lot, and allow time to arrive at the appointment address rather than the sheriff’s separate main-office address.

Use the fees effective October 1, 2026

Franklin County Sheriff service Current charge
Ohio BCI only $40
FBI only $40
BCI and FBI together $80
Ink fingerprint card $10 per card

The earlier $35/$35/$70 WebCheck prices ended September 30, 2026. Sheriff fees are nonrefundable; pay exact cash, cashier’s check or money order to Franklin County Sheriff’s Office. One ink appointment covers multiple cards.

These amounts belong to the sheriff’s service. Columbus Police’s separate form carries its own charges and says prices can change; do not use that form’s price as a quote for a sheriff appointment. An ink-card fee pays for taking fingerprints, so confirm the separate submission route and any background-search charge before choosing cards.

If the appointment or service does not fit

Use the Ohio Attorney General’s WebCheck directory and search by county or ZIP code to locate another provider. Its notice recommends calling before visiting to confirm equipment is current. Verify the available BCI/FBI service, appointment policy, total charge and payment method with that provider. Directory inclusion is not an Attorney General endorsement, and fees at one provider do not set fees at another.

BCI’s FAQ says it processes FBI checks only for specified Ohio employment purposes. For a personal-use FBI check, follow the FBI’s own process rather than assuming any WebCheck booking qualifies. Obtain recipient instructions for immigration or another special purpose before paying. Keep the booking confirmation, receipt and destination details so a delay can be investigated without immediately buying a second check.

Follow up on delayed, rejected or incorrect results

Ohio BCI says electronic WebCheck results are usually available within days, although complicated cases can take up to 30 days; mailed requests can take about a month. Those are published general estimates, not a promise for your recipient. The Civilian Background Unit can answer questions at 877-224-0043, weekdays, 8 a.m.–4:30 p.m. Check the receipt and submitted destination with the provider and recipient first.

BCI cannot change a provider’s submission after it arrives; the FAQ says a new background check is required for submission errors and no credit is issued. A BCI rejection does not necessarily mean the FBI submission also failed, or vice versa, because separate responses are issued. Read the reason on the rejection letter. If the history itself is inaccurate, use the Attorney General’s Request for Challenge and Review instructions rather than altering the report.